Hotline for women in East Jerusalem

During the pandemic WAC-MAAN has taken many steps to support Palestinian women in Jerusalem to overcome the impact of the crisis. Some of these are detailed here.

Workers’ Covid-19 Hotline

At the start of the pandemic, WAC’s Jerusalem office was inundated with inquiries from workers who had been fired or put on unpaid leave. In East Jerusalem, the situation was particularly severe: the number of people registered with the Employment Bureau rose from approximately 6,000 before the crisis to more than 40,000 in April 2020. To respond to the high demand for assistance our Jerusalem office opened a hotline, recruiting dozens of volunteers. See the article http://eng.wac-maan.org.il/?p=2390

With the help of our Hotline, we aided about 800 East Jerusalemites, many of them women, to navigate the bureaucratic obstacles and attain their rights with the Social Security bureau, the Employment Services, the Post Office and their employers.

Quarterly monitoring of the social and economic situation in East Jerusalem 

In January 2020, in collaboration with Ir Amim (http://www.ir-amim.org.il/en), we launched a project to monitor the situation and needs of Palestinians living in East Jerusalem. We attended especially to Government Decision 3790 on investments in the Palestinian side of the city. One of the project’s aims was to raise awareness among policy makers and the public concerning the employment situation of Palestinian women in Jerusalem. The June Monitor, produced jointly by WAC and Ir Amim, covers the first four months of the pandemic. Through statistics and reports, it presents the dangerous level of unemployment and poverty among Arabs in East Jerusalem, especially women. http://eng.wac-maan.org.il/?p=2397

A guide in Arabic for women “on the way to work”  

Before and during the pandemic, WAC updated a digital guide in Arabic entitled “On the Way to Work”. This is a unique tool for the tens of thousands of Arab women in East Jerusalem who are looking for jobs in Israel’s labor market. It provides answers to many frequent questions and includes all the information needed for a Palestinian woman who wants to start a new job in Israel, such as how to use public transportation, maternity benefits and rights for part time workers: http://thewaytowork.site/ The digital Guide was produced and written by WAC ‘s Jerusalem coordinator Erez Wagner and designed by Vered Bitan.

A Hebrew language course for Palestinian women in collaboration with Lissan

As part of an effort to enable Palestinian women to learn Hebrew, which is basic to successful integration in the labour market, we collaborated with the Lissan Association ( https://www.facebook.com/lissan.np/?ref=bookmarks) , running a three-month course for two groups of 60 women– one for beginners and one advanced. The course was completed in July 2020 with a graduation event.

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Hundreds of Palestinian workers employed in hotels across Israel—including in Jerusalem, Herzliya, and the Dead Sea region—are expected to be dismissed in the coming month and replaced by migrant workers. In recent days, MAAN has received notices from workers who, throughout November, were summoned to pre-termination hearings. Some have already attended hearings and received official dismissal letters.

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Barred from their jobs

Today, on October 7, 2025, MAAN is calling the Israeli Authorities to seize the moment for ending the war and open the gates for 200,000 workers who can be a force for economic recovery and peace.

Following is A field report by MAAN Workers Association on the plight of Palestinian workers from the West Bank who lost their jobs and were left without any support or social safety net since then.

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Palestinian Workers

Government Orders Hotels to Replace Palestinians with Sri Lankans

Since 2019, Akram Suleiman worked at Fattal Hotels by the Dead Sea. A native of Dahariya near Hebron, the 60-year-old father of four grown up, married children viewed his job as sacred. Managing pools and spas offered him a dignified livelihood. He proudly showcased images from the hotel life in Ein Bokek (the Dead Sea Hotels zone), including his tenure certificate and an award of excellence, alongside shared meals with colleagues.

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Palestinian Workers

Ministry of Tourism Urges Dead Sea Hotels to Dismiss Veteran Palestinian Workers and Replace Them with Migrant Laborers

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אנא כתבו את שמכם המלא, טלפון ותיאור קצר של נושא הפנייה, ונציג\ה של מען יחזרו אליכם בהקדם האפשרי.

رجاءً اكتبوا اسمكم الكامل، الهاتف، ووصف قصير حول موضوع توجهكم، ومندوب عن نقابة معًا سيعاود الاتصال بكم لاحقًا








As an organization committed to the rights of workers without distinction of religion, race, nationality, gender, or profession - democracy is our essence. We strongly oppose the authoritarian laws that the extreme government of Netanyahu, Lapid, Bennett, and Smotrich is attempting to impose.

Without democracy, there are no workers' rights, just as a workers' organization cannot exist under dictatorship.

only a victory of the democratic camp will enable a discussion on the Palestinian issue and lead to an alternative solution to occupation and apartheid while ensuring human rights and citizenship for all, Israelis and Palestinians alike. As long as the apartheid regime persists, the democratic camp will not succeed in defeating Israeli extremists. Therefore, we work to involve the Arab and Palestinian society in the protest.

We invite you:

To march with us in protests and to build an alternative, democratic, Jewish-Arab professional union in Israel. Join our quiet WhatsApp group today, "Marching with us in protest."

To join MAAN and unite workers in your workplace. Read here how to join the organization.

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